Lifeline is an Australian-born and operated organisation, first established by Reverend Dr. Sir Alan Walker in 1963. He decided to form the charitable organisation after he took a call from a distressed man who later took his own life.
That call struck a chord in his life, and he became determined to never let another Australian succumb to isolation and lack of support. And such, the 24/7 hotline was launched – 13 11 14. It’s become widely used, with the call centre receiving more than 1,800 calls every day.
As you can see, it’s not a small operation to run. So it relies on the support of more than 11,000 volunteers, and the generous donations it receives across its hundreds of op shops and donation bins across Australia.